Post by airbnbjobs on Sept 26, 2020 3:03:58 GMT
Customer Service - Work from home
San Franscisco, CA Full-Time/Part-Time
$11.50 - $15.00 / hour
Live Chat Agent - Remote
Must have previous training with certification or least two years experience
Contact us by email: airbnbjobs@gmail.com
This position may be subject to temporary work at home requirements for an indefinite period of time.
Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty.
When customers visit our clients' websites and need help, our representatives engage via chat, email and social media. Make connections, answer questions, solve problems, and get people happily on their way. Are you ready to be successful, advance your career, make friends, and make a difference? Join us and fuel your passion for work and life.
Use live-chat, social media and emails to improve customer satisfaction
[*]Strong problem-solving skills and the ability to think analytically
[*]Excellent communication and relationship building skills
[*]Passion for helping others
[*]Must be 18 years of age or older
[*]The ability to type swiftly and accurately (30+ words a minute)
[*]Must be willing to work at least 3 hours a day
About Airbnb
San Francisco, California-based Airbnb was formed to connect people looking to rent out their extra spaces with travelers seeking clean, comfortable, and safe accommodations. Deemed the "eBay for space" by Time magazine, Airbnb's online marketplace includes user reviews, verification, and the ability to conduct transactions safely and securely.
In support of a flexible workplace, Airbnb has previously offered part-time, freelance, remote, occasional, and temporary jobs, including both short-term and long-term assignments. As an employer, Airbnb offers eligible employees benefits, such as medical coverage, parental leave, paid time off, annual travel stipends, paid volunteer time, and more. The values that guide the company to "meet challenges creatively" include "champion the mission, be a host, embrace the adventure," and "be a 'cereal' entrepreneur," or in other words, be "determined and creative in transforming bold ambitions into reality."
The listings on Airbnb's site span a range of traditional and nontraditional dwellings around the world, such as vacation rentals, individual rooms, bed-and-breakfasts, villas, boutique hotels, and even treehouses and castles. Founded in 2008, Airbnb is now comprised of a global community of travelers and homeowners across nearly 35,000 cities and 200 countries. Established by Brian Chesky and Joe Gebbia, who developed this new economy in Gebbia’s basement, Airbnb now serves thousands of people via 2 million global listings. The company prides itself on fostering a “culture of curiosity, humanity, and creativity,” infusing those principles into its employee culture, brand, and services.
